See Warranty Information for details on your specific Return Policy.
Return requests for replacement/repair will only be processed if the item is reported defective within the stated warranty term.
Batteries are excluded from warranty.
All items must be packaged safely and appropriately.
The user is responsible for the shipping cost of the repaired/replaced product.
Types of Returns accepted:
- End of Life– unit is no longer needed/unrecoverable
- Repair– unit is repaired and returned
- Replace- unit replaced within terms of warranty