Return Merchandise Authorization

  • See Warranty Information for details on your specific Return Policy.
  • Return requests for replacement/repair will only be processed if the item is reported defective within the stated warranty term.
  • Batteries are excluded from warranty.
  • All items must be packaged safely and appropriately.
  • The user is responsible for the shipping cost of the repaired/replaced product.

Types of Returns accepted:

  • End of Life– unit is no longer needed/unrecoverable
  • Repair– unit is repaired and returned
  • Replace- unit replaced within terms of warranty

Limited Warranty Policy Version 10062023